Website Support
A choice of plans to help support your website
Website Support Plans
Choose the number of pages your website has to adjust the pricing of your plans. All prices are ex GST.
Please note: Web Application support pricing cannot be determined by the number of pages on the site. In order to determine your monthly cost, we would require an initial meeting. Schedule a call.
- < 1,000 pages
- < 5,000 pages
- < 10,000 pages
- < 20,000 pages
- > 20,000 pages
Good
$80 per month
Support
- "Best effort" SLA
- 24/7 monitoring
- Application monitoring
- 3rd party patching
- Framework patching
- Remote support
special rates - Staging environment
special rates - After hours support
special rates Hosting
- Website Hosting
special rates - DNS Hosting
Security & Disaster Recovery
- Web Application Firewall
- Nightly Offsite Backups
- Spam blacking monitoring
- Website Malware scanning
Checked against Google Safe Search Website regional failover- Penetration Testing
special rates Management
- IT documentation
- Monthly website report
All costs for premium plugin updates included- Annual review meeting
Monthly SEO Site Audit
Enhancements
Functionality or content changes- no hours included (per month)
Balance rollover allowed
- Onboarding and setup $400
One off cost
Better
$600 per month
Support
- 4 hour SLA
- 24/7 monitoring
- Application monitoring
- 3rd party patching
- Framework patching
- Unlimited remote support
- Staging environment
- After hours support
Hosting
- Website Hosting
- DNS Hosting
Security & Disaster Recovery
- Web Application Firewall
- Nightly Offsite Backups
- Spam blacking monitoring
- Website Malware scanning
Checked against Google Safe Search - Website regional failover
- Annual Penetration Testing
special rates Management
- IT documentation
- Monthly website report
- All costs for premium plugin updates included
- Quarterly management meeting
Face to face where possible Monthly SEO Site Audit
Enhancements
Functionality or content changes- 1 hour included per month
Balance rollover allowed
- Onboarding and setup $200
One off cost
Best
$1,000 per month
Support
- 2 hour SLA
- 24/7 monitoring
- Application monitoring
- 3rd party patching
- Framework patching
- Unlimited remote support
- Staging environment
- After hours support
Hosting
- Website Hosting
- DNS Hosting
Security & Disaster Recovery
- Web Application Firewall
- Nightly Offsite Backups
- Spam blacking monitoring
- Website Malware scanning
Checked against Google Safe Search - Website regional failover
- Annual Penetration Testing
Conducted by independent 3rd party Management
- IT documentation
- Monthly website report
- All costs for premium plugin updates included
- Monthly management meeting
Face to face where possible - Monthly SEO Site Audit
includes broken link checker Enhancements
Functionality or content changes- 2 hours included per month
- Balance rollover allowed
Maximum 2 months - Free onboarding and setup fee